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China Travel FAQ - Quotation & Reservation & Payment

 
 

1. Does your quotation include the international flight?
2. How to make a reservation?
3. How long do I need to make the reservation?
4. When can I get confirmation?
5. How can we pay?
6. How can I do a wire transfer as your require?
7. What guarantee do we have if we send our money to your bank by wire transfer?
8. What is your bank account?

 
 
1. Does your quotation include the international flight?
 

The quotation from Dragon Delight International Travel normally does not include the fare for international arrival and departure flights. We suggest that you obtain the best deal from the airlines in your nation that will be able to offer special discounted airfares. But sometimes we can also get favorable price for the departure flights(not arrival flights). If you need us to book the ticket, please inform us in advance before you come to china.

 
2. How to make a reservation?
 

You can make a reservation by submitting enquiry forms by fax or by email. We can ensure you that we will reply to you within 24 hours (except on weekend). Even on major holidays in China, we have someone in the office every day who will handle your inquiry.

Following are our website, phone number, fax and email address:
Website: http://www.chinatourstailor.com  &  http://www.dragondelightours.com
Phone: 0086-591-87766942.
Fax: 0086-591-87766949
Email address: ebiz@dditours.com & Chinatourstailor@hotmail.com & ddit@dditours.com

 
3. How long do I need to make the reservation?
 

We recommend you make the reservations three months prior to your departure date. But if you want to come on May, September and October when are the tourist peak seasons, better place the reservation as early as possible. Late reservation can not be guaranteed because of the critical room spaces of hotels and flights especially during the peak season. But we are capable to take late reservation and we will try our best to help you succeed your travel arrangement. We encourage you to call us directly by telephone if your reservation is very late.

 
4. When can I get confirmation?
 

We will proceed your booking order immediately once we have received the "Payment Guarantee" Fax from you, and inform you the confirmation of hotels and flights within 2-3 days. All of the proposed hotels, flights in our itinerary and quotation are for your reference and subject to the availability at the time of booking. We reserve the right to change the hotels and flights in case they can not be confirmed or revise the itinerary because of the change of flights or any other reasons. But we will inform ASAP if there is such change and ask for your approval before securing the booking.

 
5. How can we pay?
 

If you pay us prior to the arrival in China, we suggest you pay us by wire transfer. When you are in China, we accept cash and traveler's checks. We highly recommend you pay by wire transfer to our account.

 
6. How can I do a wire transfer as you require?
  Wire transfer, also called cable transfer can be done at almost all banks. What you need to do is to go to a bank and fill in a form to provide the bank with our account information, which will be provided to you beforehand by us. Then the bank staff will do the rest, and remit the payment to us. The most important thing is to fill in the form carefully following our information and the form's instructions. If you have any questions about this you may ask the bank clerk.
 
7. What guarantee do we have if we send our money to your bank by wire transfer?
 

Actually we understand your worries to book a tour online. Any worries are reasonable. We will inform you once we receive you payment by email or fax. Also we will fax you the receipt of your payment. But we know that is not enough.
In China every travel agent is imposed to deposit a certain amount of money to a guarantee fund at the China National Tourism Administration (CNTA). We deposited RMB1,600,000.00 (about USD200,000) at the account of the China National Tourism Administration as our quality guarantee fund in case of guest complaints. So we have to serve our guests as your itinerary states. Otherwise our fund would be deducted and refunded to you if the complaints meet any breaches of items of the tourist law. Please keep the receipt your bank gives you if you wire transfer a deposit.

 

8. What is your bank account?
 

Bank Information:
Company Name: Dragon Delight International Tours Ltd.
Bank Address: Company Address: East 3rd Floor, Fujian Provincial Stadium, 330 North Wusi Road, Fuzhou, Fujian, China
Bank Name: Industrial Bank Co. Ltd, Fuzhou Branch
Bank Address: 1st Floor, Fuzhou Yisen Skating Rink, 320 Wusi Road, Fuzhou, Fujian, P.R. of China
Swift Code: FJIBCNBA
Account No:
USD: 1172 6140 0100 0042 86
EUR: 1172 6110 0100 0002 76
GBP: 1172 6120 0100 0001 61
AUD: 1172 6290 0100 0001 59
CAD: 1172 6280 0100 0001 40

OR

Bank Information:
Bank Name: Bank of China, Fujian Branch, P.R.CHINA
Bank Address: No.136 Wusi Road, Fujian Boc Tower, Fuzhou 350003, P.R.CHINA Swift Code: BKCHCNBJ720
Swift Code: BKCHCNBJ720
Company Name: Dragon Delight International Tours Ltd
Company Address: East 3rd Floor, Fujian Provincial Stadium, 330 North Wusi Road, Fuzhou, Fujian, China
Account No:
RMB 411758376906
USD 420858384858
EUR 418258386139
AUD 411765413422